FAQs
How can we help?
Check out a list of our most commonly asked questions below, from search help to general Library information.
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Files must be brought in person to either the @One area of the Knowledge Center or the DeLaMare Library. Please allow up to 24 business hours for your print job. Check out our Poster Printing page for pricing, policies, media options, and specifics on preparing your file for printing.
There are a variety of spaces and equipment that can be reserved in the Knowledge Center. Group study rooms can be self-booked through the Event Management System. Conference rooms, breezeway tables, and other spaces can be booked by contacting the Libraries Administration Office at (775) 682-5684.
In order to schedule rooms or events in the Knowledge Center you must be a member of the University of Nevada, Reno Faculty or Staff or a currently enrolled student. Our facilities are available for University-related purposes only.
The Libraries maintain a series of guides to help you create well-formed citations using standards like APA and MLA. We also have information about software that you can use to manage your citations effectively.
Computing Help can help with password issues, networking setup, software problems, and other computing issues. You can drop by the Desk on the 2nd floor of the Knowledge Center or contact them through Live Chat or phone (775) 682-5000.
Although the Library does not routinely purchase textbooks, many instructors have placed copies of their assigned texts in Course Reserves. You may also be able to access Course Reserves directly by logging onto your course in WebCampus. In addition to some textbooks, reserves for a course may include other supplemental materials, such as articles, streaming media, or physical models.
To find out the hours for the different libraries and their departments on campus, visit our hours webpage.
To find out about employment opportunities in the University Libraries, you have have two options.
- Check the current job postings on the University website. Enter the term "library" in the search bar to bring up library jobs.
- Visit our Libraries Administration Office on the 5th floor of the Knowledge Center (Room 513). There you can fill out an application and be entered into our pool for library positions. The job applicant pool is regularly checked for suitable employees.
Peer-reviewed articles are evaluated by other scholars or experts within the same field. To find these type of articles, you can limit your search to Scholarly & Peer-Review articles in Library Search (the University Libraries search engine). In Library Search, you can refine your results to peer-reviewed articles by selecting the option for Peer Reviewed Journals and for Articles in the filters on the left-hand side.
See the following guide to view screenshots of how to limit your search to peer-reviewed articles in Library Search.
If you are unable to get full text of what you need through our library resources, the University Libraries can get most books and articles at no cost to students, staff, and faculty of the University.
- Interlibrary Loan: Books, Articles, Dissertations, etc.
- To request items that are unavailable at the University Libraries use the “Beyond the University Library” filter on the right of the library search, choose the item you are looking for, login using your NetID, and then choose from the options under “Get it from other locations.” If the item you were looking for is not listed choose the “Still didn’t find what you need? Click here to send a request” or go to InterLibrary Loan (ILLiad) to order the item through ILLiad.
- If a time frame is listed for your request you will be able to access your items from your library account.
- If no time frame is listed for your request articles, it will appear in your ILLiad account within a few days and books should arrive in one to two weeks.
- Non-University of Nevada, Reno users should consult our policies page about availability and costs.
Visitors, alumni, and community members are welcome in the University Libraries. Everyone is free to use the building and books, newspapers, and serials in the library. Staff at service desks within each library will be happy to assist with locating the materials you need.
Other services available:
- Guest Wireless
- You can access the University wireless network through a free guest account that allows you to connect your personal computer or other mobile device to the guest network. Guest Wireless gives internet privileges and provides access to most University-licensed online journals, books, and databases.
- Community Borrowers Card
- This card allows the patron to borrow books and multimedia items. It is free for alumni and library donors. There is a fee for others.
- Interlibrary Loan
- Patrons with a community borrowers card can make Interlibrary Loan requests. There is a $10 charge for Interlibrary Loan requests.
Resources and services NOT included:
- Use of the University Libraries computers
- Off-campus access to our licensed resources
- Access to the majority of e-books and streaming media resources