COVID-19 and the University Libraries FAQs
The University Libraries understands and shares the concerns of the campus community regarding novel coronavirus (COVID-19). Our aim is to provide information and updates about the Libraries operations to students and faculty during the University’s period of alternate operations. We know there are many questions being asked at this time. To better serve our Libraries users we wanted to address frequently asked questions that have come our way. If you have questions regarding hours of operation at any of our locations including: the DeLaMare Science and Engineering Library, the Jon Bilbao Basque Library, Special Collections and University Archives, Savitt Medical Library, Teaching & Learning Technologies or Instructional Design, please see the list of questions below. Additionally, if you are wondering when you need to return your materials, or if you are wondering about reserving/using a group study room in the Mathewson-IGT Knowledge Center please see the list below. We want to thank all of our users for their patience as we work to adapt to this rapidly changing situation.
Are all campus libraries going to close?
University Libraries provides virtual support and online resources. Learn more on our Virtual Support page.
Equipment checkout available for a limited time, by appointment only. To schedule bookings call (775) 784-4924 or email firstname.lastname@example.org.
As of March 20th, all library buildings will be closed until further notice. Please check our hours before coming to campus.
Will the DeLaMare Science and Engineering and Jon Bilbao Basque libraries be closed the rest of the semester?
- We are unsure when they will reopen. Please check our website and hours for the latest information.
- Basque Library staff can be reached at (775) 682-5590 for assistance.
- DeLaMare staff can be reached at (775) 784-6945 for assistance.
Can I use Special Collections and University Archives (SCUA)?
Onsite use of archival collections is not available at this time, but we are providing services remotely. Please contact email@example.com for assistance.
Is the Teaching & Learning Technologies/Instructional Design (IDT) office on the 4th floor of the KC open?
Staff are working remotely, but can be contacted for assistance. Staff can be reached by email at firstname.lastname@example.org and can follow up via phone, email, or Zoom.
Is the Savitt Medical Library open?
The Savitt Medical Library is closed until further notice.
- How can I get research help?
What lendable technology/equipment is available to help support online learning?
Equipment check-in/out is currently only upon request. Email Daniel Fergus at email@example.com to arrange pick up/drop off of any lendable technology.
What about Course Reserves?
Unfortunately, print reserves are not available until further notice. Electronic Reserves is still up and running. Please feel free to continue to submit requests through the Course Reserves module in WebCampus. We are able to scan portions of books that were available as Hardcopy Reserves as well. Please indicate actual required by date when inputting request so that we can prioritize and meet everyone’s needs. Scanning and uploading will happen 2-4 days a week depending on the volume of requests, as most of our staff will be otherwise working from home. Please also indicate if there is a known student who uses assistive technology so that we make sure that their documents are made accessible as quickly as possible.
My books are due soon and I'm not coming back from Spring Break. Will I be fined?
We will postpone due dates to give everyone ample time to return items. Due dates have been postponed to 5/15/2020. If more time is needed, please renew online via My Account. Limits on number of renewals have been lifted.
Can I use a study room at the Mathewson-IGT Knowledge Center?
Unfortunately study rooms are not available at this time.
Do you know when onsite classes will return, residence halls reopen, etc?
No, not at this time. Please check the official University’s COVID-19 website for updates.
Do you know if onsite graduation is cancelled?
Not yet. No announcements have been made.