We know that as a dual enrollment student in the Collegiate Academy there is a lot to learn about the University, including the Libraries. Many of you have reached out with some important questions and we have gathered our responses here to help guide you to the help you need.
A NetID or Network Identification is a unique username for all current students, faculty and staff of the University of Nevada, Reno. NetIDs are required to access online library resources from off-campus.
An email from no-reply@smtp.unr.edu contains your NSHE ID, a 10-digit number that is your unique identifier within NSHE (the Nevada System of Higher Education). With your NSHE ID, you can activate your NetID through the Office of Information Technology’s Identity Portal.
Visit the Identity Portal and follow the instructions there to activate your NetID.
Follow these steps to recover your NetID.
If you have activated your NetID but do not remember what it is, you can sign-in to MyNevada with your NSHE ID. Once in MyNevada, you can find your NetID under the personal information tab.
If you cannot locate the email with your NSHE ID, check your spam folder and make sure you did not register with a different email. If you cannot locate your NSHE ID, you can recover it by selecting the forgot NSHE ID option in MyNevada. You need your social security number to recover your NSHE ID.
You will need your social security number, birth date, and NSHE number to complete the process through the Help Desk. In the event that you set a security question in place of a social security number, you will need that response. Should the Help Desk run into data that might be missing from your record, you will need to contact Admissions to update the information.
We ask that you be patient during this process. The extra steps are in place to protect you and your data.
There are several ways to contact the Libraries when you need our help, be it over the phone, through chat, or even online forms.
Important: The security settings at your home school district may prevent us from sending you email responses from systems like our online forms. We are busy working to resolve this issue. In the meantime, we encourage you to call, email, or chat with a librarian during regular business hours, 9 a.m. to 5 p.m. M-F.
Thank you for your patience as we resolve this problem and we look forward to hearing from you!