Having trouble accessing our online resources?
- Off-Campus Basics
- University EZproxy & Permalinks
- eResource Status
- Helpful Tips
- Troubleshooting Tips
Off-Campus Access Basics
How do I log in?
Quick answer: As long as you start from the library website, just find what you want and log in with your NetID when prompted.
More detailed instructions:
- Find the library resource you need, starting on the library website. You can also customize Google Scholar to give you University of Nevada, Reno links.
- Click on the links to get the resource. (This may be a "Full text" link, a PDF button, or the Libraries' "Find It" button.)
- When prompted, log in with your NetID.
- You will then be passed through to the resource you wanted. You will usually have to log in only once per web session.
Not sure what your NetID is?
University users must activate their NetID once. You do not need to activate it again for off-campus access. Visit the University NetID help page to activate your NetID, change your password, or get help. The Computing Help Desk can be reached at (775) 682-5000.
There is some content in OneSearch that, for off-campus users, will only appear if you are logged in. Web of Science and its citation counts is one example of this.
The following databases and online content providers will always require you to log in with your NetID, even on-campus:
- ACM Digital Library
- Ebook Central
- Kanopy Streaming
- LinkedIn Learning
- O'Reilly Safari Books
- Swank Digital Campus
Need more help?
Feel free to contact us if you have questions or need more help with off-campus access.
Use of the online databases, ejournals, and ebooks provided by the University of Nevada is governed by license agreements. These agreements require the University to give access only to its students, faculty, and staff (though, in most cases, they also allow use by unaffiliated visitors who are physically present on campus). They also place certain obligations on the individual user.
Among these are the following:
- To use the information contained in these products for personal, noncommercial purposes only;
- To refrain from systematically downloading significant portions of the online content;
- To refrain from redistributing the content to others outside the University community;
- To refrain from copying or tampering with the software by which the information is organized and displayed.
As you use these resources, please keep the above obligations in mind. If you fail to adhere to them, you may lose your network privileges and face other disciplinary action. Severe breaches of the license terms can result in the entire University losing access to important online resources.
For more details about your obligations when using University computing and network resources, see the Information Technology Policies page
About University of Nevada, Reno EZproxy
What is EZproxy?
EZproxy is the tool that lets University library users access databases, ejournals, and ebooks from off-campus using a University NetID and password. When you are on-campus (either on a campus computer or the wireless network), library databases and publishers recognize a campus IP address and know that you have permission to use subscription library resources. But, since our databases and publishers are only licensed for University students, faculty, and staff, they need to have a way to verify that an off-campus user is legitimately affiliated with University. EZproxy is the tool the University Libraries use to verify that someone is an authorized library user.
How does EZproxy work?
Authentication from off-campus is simple. When you start from the Knowledge Center webpage--using OneSearch, the catalog, or database portals--and find an online resource you want to use, when you click on the link to go to full-text or read online, you will be prompted to log in with your NetID. You are then directed through the EZproxy proxy server, which shows as a valid campus IP address to databases and publishers, and are able to access the resource you were looking for. You will usually only have to log in once per browser session (although there are some exceptions).
Using EZproxy: Tools to expand how you use it
In general, you do not need to do anything other than find a link to online content from the Knowledge Center webpage and click on the link. If you want to expand the way you use it, there are a couple of other ways to use the EZproxy service:
Proxy Bookmarklet: This is a bookmark that you can add to your browser toolbar, and it allows you to go directly to a publisher website rather than going through the library webpage. Clicking on the link on your toolbar adds the proxy prefix to direct you through the proxy server.
Google Scholar: You can set up Google Scholar to show University Libraries holdings, so you'll see links in Google Scholar that will go through the proxy.
University EZproxy & Permalinks
What are permalinks?
Permalinks are static or permanent web addresses (URLs) which point to a specific item such as an article or e-book.
Why use permalinks?
If you copy a URL from the browser it usually contains more information than the direct link to the specific item. Some databases also use URLs that change for each new search session even if you are looking up the same information.
Will the permalinks work off campus?
Subscription database links will not work off campus without authentication from a proxy server. If the permalinks do not include the campus proxy URL, students will not be able to access the material from off campus. Some databases will add the proxy URL automatically, and some will not.
What is the library's proxy server address?
The proxy server address should be placed in front of the permalink address for library resources that require authentication. Some databases will already include the proxy server address, but some will not. Here is an example of a permalink from eBook Collection:
For more information about EZproxy, and how it works, please see above.
Where do I find permalinks?
Most databases will have a permalink somewhere in the record. Each database will post them in different ways and places. For more information about how to locate database permalinks for some of our primary library resources (OneSearch, EBSCO, JSTOR, ProQuest, etc.), please see our guide about permalinks.
Have questions or need help?
If you need any help creating or finding permalinks for sharing content, please contact the staff in the Discovery Services Department. We can help you create stable, proxied links.
e-Resource Current Status
There are sometimes known issues or scheduled downtime related to maintenance that will interfere with access to Library eResources. If the resource you are trying to access is not listed below, please report the issue by clicking the above button to let us know which title or product did not respond as you expected. You also can call the Research Services Desk for assistance at 775-682-5657 during library hours.
Use the proxy bookmarklet with your browser
The proxy server bookmarklet lets you connect to databases and journals without going through the library website.
- If you go to directly to a publisher or organization web page that has access restrictions, this bookmarklet will ask you to log in with your NetID and then pass you through to the resource you were looking for.
- This only works for resources the library subscribes to. (If the library does not subscribe, you can use interlibrary loan to request resources that you need.)
Installing the bookmarklet
Chrome, Firefox, Safari, IE11, and Microsoft Edge
Drag and drop the following link onto your browser favorites or bookmarks bar.
If you see a security alert, click "yes" to confirm that you want to proceed with the installation.
iPhone and iPad
On the iPad, create a bookmark (any page - you can't create one from scratch), save it, then edit it to include only the code below. Give it a name and save it to your Bookmarks Bar.
There are certain databases (that use direct Shibboleth authentication) where this proxy bookmarklet will not work. At present, these databases are:
- Ebook Central (Formerly E-Book Library)
- SWANK Digital Campus
- ACM Digital Library
Feel free to contact us if you have questions about using the bookmarklet.
Enable the "Find It @ UNR" Option in Google Scholar
When searching for articles through Google Scholar, you can enable the Find It @ UNR option. This option will place a link alongside article results that, when clicked, will send the you directly to the full-text of a particular article if it is available either through an open-access or subscription resource.
The best way to understand the use of our link resolver and the Find It @ UNR option is to enable it. Here are instructions on how to do so:
- Navigate to Google Scholar, and click on the link to Settings found in the menu in the upper-left of the browser window.
- Click into Library Links, enter University of Nevada Reno into the text box, and click the Find Library button. Google Scholar should retrieve a list of options
- Select the option that contains Find It @ UNR. Selecting the Open WorldCat option will allow you to link to University Libraries catalog holdings through WorldCat if books come up in your Google Scholar results.
- Click the Save button.
The following tips will fix many of the errors that come up with linking to online library resources. Please report a problem with the button above, or contact Discovery Services for help if these tips fail to resolve the problem.
You can find more helpful tips on using online library materials on the Discovery Services Tips Blog.
Check these things first:
If you get an error or a database denies you access to a resource, try:
- Try a different browser.
- Try accessing another library database. Can you get into one database but not another? (This can help determine if there is a problem with your NetID or with a particular database.)
- Clear your browser's cache and/or restart your browser. Please follow these instructions to clear the cache. (Instructions provided for Internet Explorer, Firefox, Safari, and Chrome.)
Additional things you can try to fix the problem:
Update your browser
Library online resources are not always compatible with all browsers or versions of browsers. As browsers update frequently, it is always a good idea to check that you are using the latest version of a browser.
Make sure you went through the Libraries' web page to access the resource
When you go through the Libraries' web page, you are authenticated either by logging in with your NetID, or by using an on-campus computer or on-campus provided wireless connection. If you are off-campus and go directly to a database or resource web page (JSTOR, EBSCOhost, Web of Science, etc.), the provider will not know that you are a University user and may not allow you to access the subscribed content on their site. Before submitting an interlibrary loan request or paying to get access to an article, please try one of the following options:
- Try accessing the article, journal, or database from the Knowledge Center home page. Search for your article or journal title in OneSearch or browse to the database you want from the Databases A-Z List.
- Install and use the University proxy server bookmarklet, which is a bookmark you install in your browser that will pass you through the University's authentication process.